ED Patient Access Representative
7 days ago
Are you passionate about delivering exceptional patient experiences?
About the RoleWe are seeking a skilled ED Patient Access Representative to join our team at Arnot Health. As an integral part of our emergency department, you will play a critical role in ensuring seamless patient access and flow.
Key Responsibilities:
- Maintain professionalism and composure when interacting with patients, families, and medical staff.
- Process all provider orders and coordinate activities, including telephone communication and record-keeping.
- Greet callers, visitors, and patients while maintaining confidentiality and handling sensitive information responsibly.
- Accurately discharge patients, verify T-sheets, and assist with admitting bed placement in the computer.
- Assist with maintaining accurate and timely records, including lab results, EKGs, and other diagnostic procedures.
- Demonstrate a complete understanding of Arnot Health's emergency procedures and personal role in regard to fire safety, code blue, and disaster procedures.
- Cross-trained to cover Emergency Department Patient Access Representative responsibilities.
- Attend annual mandatory educational programs as required by position.
Requirements:
- High school diploma or equivalent required.
- Previous healthcare experience preferred.
- Computer skills and medical terminology required.
- American Heart Association BLS for Healthcare Providers (CPR & AED) Program Certification required within 90 days of employment.
Estimated Salary: $45,000 - $55,000 per year.
About Arnot Health
Arnot Health is a regional healthcare system serving the Twin Tiers of New York and Pennsylvania. Our mission is to provide high-quality, compassionate care to our communities. We offer a dynamic work environment, competitive salaries, and excellent benefits packages.
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