ED Patient Access Representative

7 days ago


Elmira, New York, United States Arnot Health Full time

Are you passionate about delivering exceptional patient experiences?

About the Role

We are seeking a skilled ED Patient Access Representative to join our team at Arnot Health. As an integral part of our emergency department, you will play a critical role in ensuring seamless patient access and flow.

Key Responsibilities:

  • Maintain professionalism and composure when interacting with patients, families, and medical staff.
  • Process all provider orders and coordinate activities, including telephone communication and record-keeping.
  • Greet callers, visitors, and patients while maintaining confidentiality and handling sensitive information responsibly.
  • Accurately discharge patients, verify T-sheets, and assist with admitting bed placement in the computer.
  • Assist with maintaining accurate and timely records, including lab results, EKGs, and other diagnostic procedures.
  • Demonstrate a complete understanding of Arnot Health's emergency procedures and personal role in regard to fire safety, code blue, and disaster procedures.
  • Cross-trained to cover Emergency Department Patient Access Representative responsibilities.
  • Attend annual mandatory educational programs as required by position.

Requirements:

  • High school diploma or equivalent required.
  • Previous healthcare experience preferred.
  • Computer skills and medical terminology required.
  • American Heart Association BLS for Healthcare Providers (CPR & AED) Program Certification required within 90 days of employment.

Estimated Salary: $45,000 - $55,000 per year.

About Arnot Health

Arnot Health is a regional healthcare system serving the Twin Tiers of New York and Pennsylvania. Our mission is to provide high-quality, compassionate care to our communities. We offer a dynamic work environment, competitive salaries, and excellent benefits packages.



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