Retail Sales Travel Specialist
4 weeks ago
As a Travel Sales Specialist at Staples, Inc., you will play a crucial role in providing exceptional customer service and solutions in our retail stores. Your primary responsibility will be to engage customers with our travel services and products, helping them to realize an easier travel experience. This includes assisting customers with TSA Precheck, passport photo solutions, and other services for various federal or state programs. You will also be cross-trained and support other areas of the store during the 8-10 week onboarding period.
Key Responsibilities
- Engage customers with comprehensive travel solutions, including product sales and services.
- Provide a professional and welcoming experience for all customers.
- Present products and solutions that drive sales, taking into account the customer's needs.
- Verify customer identity, scan required documents, take passport photos, and complete customer fingerprint images and biometric data capture processes.
- Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment.
- Be flexible to perform other duties as assigned or needed in the store.
Requirements
- 18 years of age or older and a U.S. citizen.
- Able to work a flexible schedule, including evenings and/or weekends.
- Proficiency in Microsoft Office and ability to operate a keyboard, photocopier, and other office equipment.
- 1+ years of customer service-related experience.
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously.
About Us
Staples, Inc. is a leading retailer of office supplies and services. We are committed to helping our customers and community discover innovative products, services, and inspiration that unlock what's possible. Our people are the heart of our success, and we are looking for talented individuals to join our team. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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