Concrete Delivery Coordinator
3 weeks ago
Job Summary:
We are seeking a skilled Dispatch & Customer Service Representative to join our team at Ozinga. As a key member of our operations team, you will be responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.
Key Responsibilities:
- Coordinate with customers to determine delivery requirements, including quantity, mix, and delivery time.
- Enter customer orders accurately and completely into the dispatch system.
- Schedule mixer trucks to meet customer needs and maximize equipment utilization.
- Communicate with mixer drivers, plant managers, and operations team to ensure smooth delivery operations.
- Monitor mixer truck status to ensure customer satisfaction and maximum equipment utilization.
Requirements:
- High School Diploma or equivalent required.
- Minimum three years of work experience in the construction or concrete industry preferred.
- Knowledge of geographic area where dispatching is strongly preferred.
- Ability to read, write, speak, and understand English.
- Effective oral and written communication skills.
Working Conditions:
This position requires regular attendance and physical presence at the office or jobsite. Long hours may be required as business deems necessary. Possible early morning start times according to the season or weather demands.
Physical Requirements:
This role requires extensive radio and phone communication, extended periods of sitting, and occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling.
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