Housekeeping Supervisor

3 weeks ago


Charleston, South Carolina, United States Avocet Hospitality Group Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to oversee the daily operations of our housekeeping department. The successful candidate will be responsible for ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and comfort.

Key Responsibilities:

  • Supervise housekeeping and laundry staff to ensure efficient and effective service delivery.
  • Stock and maintain supply rooms, and assist with ordering supplies as needed.
  • Receive, process, and handle guest complaints regarding housekeeping services.
  • Ensure that rooms and common areas are kept clean and free from hazards.
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Train new housekeepers on departmental policies and procedures.

Requirements:

  • A high school diploma or equivalent is required; an associate's or bachelor's degree in tourism, hospitality, or hotel management is a plus.
  • At least 3 years of experience in housekeeping, with a proven track record of leadership and customer service skills.
  • Knowledge of cleaning and sanitation products, techniques, methods, and operation of cleaning equipment.
  • Familiarity with industry best practices and a commitment to ongoing learning and development.

Working Conditions:

  • This is a full-time position, requiring regular and punctual attendance, with flexibility to work a variety of shifts, including days, evenings, weekends, and holidays.
  • The successful candidate will be required to stand for long periods, use hands and arms to reach and handle, and frequently climb, balance, stoop, kneel, and crouch.
  • The ability to push, pull, lift, and carry up to 35 pounds is also required.

What We Offer:

  • A competitive hourly rate of $17.00 per hour, with overtime paid at time and a half for hours worked over 40 in a week.
  • A sign-on bonus of $250, awarded after 3 months of employment, and an additional $250, awarded after 6 months of employment.
  • A comprehensive benefits package, including paid time off, paid holidays, earned wage access, medical, dental, and vision insurance, and more.

About Us:

The Avocet Hospitality Group is a dynamic and innovative company, committed to delivering exceptional guest experiences through a culture that values curiosity, boldness, intentionality, and delight. We are seeking a talented and motivated individual to join our team as a Housekeeping Supervisor, and contribute to our mission of providing unforgettable experiences for our guests.



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