Restaurant Operations Manager
2 weeks ago
At PLAMONDON COMPANIES MASTER, we're seeking a skilled Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you'll be responsible for overseeing daily restaurant operations, including opening and closing procedures, inventory management, and ensuring food safety standards are met. You'll also be responsible for inspiring and motivating a high-performing team to deliver exceptional guest service.
Key Responsibilities:
- Leadership: Inspire and motivate a high-performing team to deliver exceptional guest service.
- Operations: Oversee daily restaurant operations, including opening and closing procedures, inventory management, and ensuring food safety standards are met.
- Guest Experience: Ensure that every guest leaves satisfied, managing customer concerns with a positive, solutions-focused approach.
- Financial Performance: Assist in managing budgets, controlling costs, and maximizing profitability through effective labor and cost management.
- Team Development: Support staff training and development, ensuring that team members are equipped to provide top-tier service.
- Recruitment: Handle the full-cycle recruitment process for the store, including sourcing, interviewing, hiring, and onboarding new team members.
- Compliance & Safety: Ensure adherence to company policies, food safety guidelines, and sanitation standards to maintain a safe, clean, and welcoming environment.
Requirements:
- High School diploma or equivalent required.
- Must have a valid driver's license, reliable vehicle, and car insurance coverage for travel to training sessions, corporate meetings, and other off-site activities.
- Previous experience in restaurant management or supervisory roles in a fast-paced environment.
- Experience with recruitment, hiring, and team development is a plus.
- Strong leadership, communication, and problem-solving skills.
- Ability to work flexible hours, including weekends and holidays.
- Passion for providing excellent guest service with a commitment to operational excellence.
Perks & Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive training programs to support career growth.
- Health, dental, and vision insurance.
- Employee meal discounts.
- Tuition and Gym Reimbursement.
- Opportunity to be part of a team that values tradition, quality, and community.
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