Agricultural Equipment Service Specialist

4 days ago


Dickinson, North Dakota, United States Butler CAT Full time
Agriculture Field Service Technician

Location: Bowman, ND area

About the Role

We are seeking a highly skilled Agriculture Field Service Technician to join our team at Butler Machinery. As a key member of our field service team, you will be responsible for performing maintenance, diagnostics, and repairs on agriculture equipment in a field service setting.

Your primary focus will be on troubleshooting and repairing complex diesel technology systems and componentry, ensuring that our customers receive timely and effective support.

You will work closely with our customers, supervisors, and other technical staff to ensure seamless communication and resolution of issues.

Responsibilities
  • Perform routine maintenance and repair tasks on agriculture equipment, including performing fieldwork in outlying areas with possible overnight stays.
  • Respond to emergency repair situations after hours, providing prompt and effective solutions.
  • Complete detailed service reports, time cards, and parts returns, ensuring accurate records and compliance with company policies.
  • Develop strong relationships with customers, understanding their needs and expectations, and communicating effectively with them to resolve any issues.
  • Troubleshoot and repair complex diesel technology systems and componentry, utilizing advanced diagnostic techniques and tools.
  • Maintain a high level of technical expertise, staying up-to-date with the latest technologies and innovations in the industry.
Requirements
  • Two-year Associate Degree or equivalent training and experience in agriculture equipment repair.
  • Proven experience in repairs of agriculture equipment, with a strong understanding of diesel technology systems and componentry.
  • Ability to perform welding and knowledge of cutting torch operations.
  • Self-motivated, organized, and self-sufficient individual with excellent written and oral communication skills.
  • Knowledge of DBS and BMTS, with willingness to learn and adapt to new technologies.
  • CDL licensing or ability to obtain, with a valid driver's license.
  • Must be 21 years of age or older, with a clean driving record.
Benefits
  • Competitive salary range: $60,000 - $80,000 per year.
  • Generous retirement plan, including a 401(k) match.
  • Comprehensive health insurance package, including medical, dental, and vision coverage.
  • Health Savings Account (HSA) and Flexible Benefit Plans.
  • Dental insurance, vision insurance, life insurance, and short-term disability coverage.
  • Maternity and paternity benefits, with paid time off (PTO) and seven paid holidays.
  • Education assistance program, employee assistance program, SmartDollar, and AFLAC options.
  • Uniforms and safety gear provided, with optional credit union membership.


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