Healthcare Service Coordinator

3 days ago


Tallahassee, Florida, United States Capital Health Plan Full time
About the Role

Capital Health Plan seeks a detail-oriented and organized individual to serve as the initial contact for members seeking medical care. As a Patient Care Representative I, you will be responsible for answering phone calls and entering information into the Electronic Health Record (EHR) system.

This role requires maintaining appointment schedules, collecting fees, managing medical records, enrolling patients in electronic messaging services, and performing various administrative tasks to ensure smooth patient flow through the department.

Key Responsibilities:
  • Maintain accurate and up-to-date patient records
  • Process scheduling requests and manage appointment calendars
  • Collect payments and handle financial transactions
  • Provide exceptional customer service to CHP members
  • Stay organized and adapt to changing priorities in a fast-paced environment
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Prior medical office experience and knowledge of medical terminology preferred
  • Microsoft Windows skills are a plus
  • The ability to lift and move objects up to 10 pounds occasionally
What We Offer

Capital Health Plan offers a competitive salary range of $45,000 - $55,000 per year, depending on experience and qualifications. In addition to a fulfilling career, we provide opportunities for growth and professional development in a dynamic and supportive team environment.



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