Customer Service Representative
4 weeks ago
At Primo Water, we're committed to delivering exceptional customer experiences. As a Customer Care Agent, you'll play a vital role in resolving customer issues and ensuring their needs are met.
Key Responsibilities:
- Anticipate and address customer needs, providing tailored solutions to meet their expectations.
- Handle and resolve customer inquiries, escalating issues as necessary to ensure timely resolution.
- Provide accurate and timely information on products, services, and processes.
- Schedule service requests and appointments, ensuring seamless customer experiences.
- Record and address customer complaints, maintaining a respectful and professional demeanor.
- Stay up-to-date on products, services, and processes, leveraging systems and processes efficiently and effectively.
- Meet or exceed established goals, demonstrating adaptability and a commitment to excellence.
What We Offer:
- A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) savings plan with employer contributions.
- Opportunities for personal and professional growth, empowering you to maximize your potential.
- A supportive and inclusive work environment, valuing diversity and promoting a culture of excellence.
As a Customer Care Agent at Primo Water, you'll have the opportunity to make a meaningful impact on our customers' lives. If you're passionate about delivering exceptional customer experiences and committed to excellence, we encourage you to apply.
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