Compliance Director, Employee Relations Expert

5 days ago

Chicago, Illinois, United States Northeastern Illinois University Full time

Northeastern Illinois University is committed to fostering a culture of respect, collaboration, and problem resolution across its campus.

The Deputy Director, Compliance, Employee Relations will play a pivotal role in achieving this goal. Reporting to the Associate Vice President of Human Resources, this individual will lead responses to incoming reports concerning faculty, staff, and third parties.

Job Summary:

This position oversees case management and serves as a designated campus resource engaged in addressing workplace conflict, issues, or concerns. The incumbent will partner with NEIU colleagues to assist with labor contracts of five collective bargaining units covering 270+ student employees, 650+ staff, 550+ faculty with non-faculty collective bargaining agreements, grievance administration, support and training of administration and professional staff, and development of policies and procedures related to employee and labor relations.

The duties performed in this role are professional, sensitive, and related to public relations. Extreme judgment is required for confidential employee matters, union contract administration, grievance administration, and discipline. The successful candidate must be able to shift priorities quickly. Problem resolution, research/investigation, analytical, and persuasive skills are vital in this role.

This position requires a high level of expertise in employment laws, including FLSA, EEOC, and other relevant regulations. The ideal candidate will have experience in higher education human resources and labor relations.

Duties and Responsibilities:
  • Employee and Labor Relations
    • Listens to employees, assesses situations, and guides individuals toward effective problem resolutions and options.
    • Develops, designs, delivers, and evaluates training programs regarding mediation, negotiation, and other related skills sets to promote constructive communication, conflict resolution, and collaborative problem solving.
    • Consults with department leaders, managers, and administrators to establish coordinated efforts to minimize the costs of workplace conflict; develops resources and tools to aid University constituents in fostering a culture of respect, collaboration, and problem resolution.
    • Works proactively with management, leadership, and union contacts to address employee concerns and conflicts; supports building administration with employee disciplinary processes.
    • Consults with legal and senior leadership to interpret employment laws for application to specific employee relations situations.
  • Equal Opportunity
    • Receives, reviews, and investigates complaints of discrimination or harassment.
    • Manages reports involving students, faculty, staff, and third parties from receipt to resolution.
    • Provides search committees with hiring guidance, EEO search compliance information, and tracks searches.
    • Develops action-oriented programs/activities to address affirmative action goals and diversify the workforce based on current composition and availability.
  • Data Tracking, Reporting, and Records
    • Manages and continues to improve the University's records retention and disposal program.
    • Counsels employees on compliance with the State Records Act and assists with the filing of records destruction requests to the state.
    • Maintains an up-to-date case management database, organizing and tracking all reports.
    • Monitors activity to track for patterns and systemic concerns and any barriers to reporting.
    • Assists with regulatory reporting requirements and inquiries.
  • Performs other duties as assigned.
Requirements:

A bachelor's degree may be substituted for three years of non-specialized experience. A master's degree may be substituted for one year of specialized work experience. Eleven years of progressively responsible management work experience in a private or governmental organization are required, with eight years in the area of designated specialization and three years supervising professional staff or process within the designated specialization.

Advanced degrees in related fields and knowledge of university or public labor organization contracts are preferred. Experience in higher education human resources and labor relations is highly valued.

Salary and Benefits:

The salary range for this position is $100,000 - $119,000, with a comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

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