Outside Sales Representative

4 weeks ago

Kennewick, Washington, United States Senske Lawn and Tree Care Full time
Job Summary

Senske Lawn and Tree Care is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling programs and services to current and prospective customers through traveling around assigned territories.

Key Responsibilities
  • Travel to potential customer properties to identify needs and provide cost estimates and bids for services.
  • Sell programs and services to present and prospective customers through in-person contact, securing sales and arranging service dates.
  • Measure property with appropriate tools to ensure utmost accuracy in the quoting process.
  • Follow established procedures and guidelines to promote and sell Senske products and services within an assigned geographic area, product range, or list of customer accounts.
  • Maintain call records, account status, and customer feedback in the CRM system.
  • Manage account records and programs in an organized manner, compiling lists of prospective customers for use as sales leads.
  • Prepare and maintain proper sales reports.
  • Conduct retention and service calls, meeting company retention standards.
  • Contact customers to measure satisfaction after service is completed or to otherwise assist by answering their questions and service concerns.
  • Work to resolve customer complaints regarding sales and service, analyzing and distributing new sale cancellation requests to retain customers.
Requirements
  • Three years of outside sales experience, preferably in the lawn/horticulture/pest field.
  • Must pass lawn application licensing tests in the state in which the position is selling.
  • Excellent computer skills, including MS Outlook, Word, and Excel, with data entry skills using a mobile device.
  • Negotiation and influencing skills, consultative sales skills, and strong communication skills.
  • Knowledge of selling techniques, including prospecting, overcoming objections, and closing sales.
  • Ability to build customer relationships and provide customer service.
  • Mathematical skill to calculate figures and amounts, such as discounts, commissions, proportions, percentages, area, and volume.
  • Ability to operate a motor vehicle and travel locally on an extensive basis.
  • Time management skills, including punctuality for on-time attendance.
  • Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
  • Highly motivated to complete tasks within a time frame.
  • Prioritizing, time management, and organizational skills.
  • Valid state driver's license from the state of residence within 30 days of hire, and a clean driving record per company standards.
  • High School Diploma or equivalent.
  • Must be 21 years of age by date of hire.

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