Enterprise Technology Specialist
7 days ago
We are seeking a skilled Enterprise Technology Specialist to join our team at Citynet LLC. In this role, you will play a critical part in delivering cutting-edge enterprise solutions to our clients.
About the RoleThis is an excellent opportunity for an experienced Managed Services IT Professional to leverage their expertise in managing and supporting various devices and systems. Your responsibilities will include:
- Evaluating client systems for optimization and upgrades.
- Providing in-house, on-site, and remote computer and network services.
- Servicing PCs and servers.
- Installing and testing network devices.
- Supporting software and peripherals.
- Maintaining Citynet's RMM services.
- Responding to customer device alerts.
Your key duties will encompass:
- Ensuring seamless service delivery through agile methodologies and meticulous attention to detail.
- Collaborating with internal teams on customer services audits.
- Working with engineers to stage and deploy equipment, ensuring seamless integration.
- Executing and validating backup procedures to maintain data integrity.
To be successful in this role, you will need:
- An Associate's degree or higher (preferred).
- CompTIA/Microsoft certifications (a plus).
- A minimum of 2 years of experience as an IT/Managed Services technician or equivalent work experience.
You can expect a competitive salary, benefits package, which includes:
- Billing Bonus
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Long term disability
- Paid time off
- Vision insurance
The estimated annual salary for this position is $65,000 - $85,000, depending on experience and qualifications.
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