Insurance Customer Service Specialist

7 days ago


Apex, North Carolina, United States Brian Hicks - State Farm Agent Full time
Job Overview

Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment where no two days are the same?

Brian Hicks - State Farm Agent is seeking a highly motivated and customer-focused Insurance Customer Service Specialist to join our team.

Role Responsibilities:
  • Establish and maintain strong relationships with customers, providing personalized service and support.
  • Utilize a customer-centric approach to educate customers on insurance options, identifying their unique needs and preferences.
  • Develop leads, schedule appointments, and market relevant products and services to drive business growth.
What We Offer:
  • A competitive hourly rate plus commission/bonus structure.
  • A comprehensive benefits package, including health insurance and flexible hours.
  • Ongoing training and development opportunities to enhance your skills and advance your career.
  • The potential for advancement within our agency, with opportunities to take on new challenges and responsibilities.
Requirements:
  • Strong interest in marketing products and services based on customer needs.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • A people-oriented mindset, with a focus on delivering exceptional customer experiences.
  • Attention to detail, with a proactive approach to problem-solving.
  • The ability to learn and adapt to new computer functions and technology.
  • A willingness to work collaboratively as part of a dynamic team.

We offer a supportive and inclusive work environment, where you'll have the opportunity to grow and develop your skills. If you're motivated to succeed and passionate about delivering exceptional customer experiences, we encourage you to apply.



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