Senior IT Specialist
4 weeks ago
We are seeking a highly skilled Systems Analyst to join our team at the City of Virginia Beach. As a key member of our Public Safety department, you will play a critical role in delivering innovative solutions to support our mission.
Key Responsibilities- Analyze user requests for new or improved computer information systems and research current technologies to recommend solutions.
- Complete requirements process, including elicitation, analysis, and specifications, to document functional and non-functional requirements.
- Review existing applications to define problems and information processing requirements.
- Interact with users, other portfolios, and vendors for the full life cycle of projects.
- Provide end-user support and coordinate resolution of issues, including change management, root cause analysis, and escalation as needed.
- Manage and participate in acceptance testing activities to ensure the system is functionally appropriate, technically sound, and well-integrated.
- Prepare user documentation and participate in end-user training.
- Perform end-to-end analysis and documentation required for implementations and data migrations.
- Participate as a technical subject matter expert on Request for Proposal committees.
- Possess excellent verbal and written communication skills.
- Ability to work in a hybrid/telework schedule within the Hampton Roads area.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Experience with computer information systems and technology solutions.
- Develop diagrams and flowcharts for system design, including business process models.
- Perform gap analysis to establish system and business capabilities.
- Develop business cases and other project analysis documentation, including cost/benefit analysis and risk analysis.
- Lead implementation of new technology solutions and application upgrades.
- Manage project activities for small/midsized projects.
- Manage technology vendor relationships, including contract execution and scope definition.
This position will provide direct support to the City's Public Safety departments and will have physical access to public safety buildings and/or access to confidential and sensitive public safety databases.
As such, and in compliance with federal regulations and guidelines, City of Virginia Beach IT staff and contractors must receive a Criminal Justice Information Systems (CJIS) and may require a Prison Rape Elimination Act (PREA) criminal background clearance prior to employment and annually thereafter while employed or under contract with the City of Virginia Beach.
Automatic disqualifiers related to the CJIS and PREA criminal background checks apply, including but not limited to, US Citizenship and/or minimum ten (10) years US Residency requirements.
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