Assets Protection Specialist

3 weeks ago

Dallas, Texas, United States MSCCN Full time

Job Summary

As an Assets Protection Specialist at MSCCN, you will play a critical role in maintaining a safe and secure shopping environment for our guests. This position requires a unique blend of skills, including surveillance and intelligence-led tactics, video surveillance system operation, and effective communication. If you are a detail-oriented individual with a passion for security and risk management, we encourage you to apply for this exciting opportunity.

Key Responsibilities

Support total store sales and increase profitability by ensuring product is in stock and available to our guests
Resolve theft by using good judgment and conducting high-quality apprehensions in shortage focus areas while strictly adhering to policy and procedures and AP leadership guidance
Identify theft trends by leveraging technology, reporting, and surveillance tactics
Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and merchandise protection standards
Identify, escalate, and support internal theft investigations at the direction of AP leadership
Prevent theft by gathering intelligence and communicating important issues
Understand and appropriately use video systems to monitor theft activity and support internal cases
Respond to security incidents and submit appropriate documentation for all incidents following AP policy and procedures
Lead a physical security and safety culture for our team members and guests by creating awareness and training safe and secure standards throughout the building
Provide service and a shopping experience that meets the needs of the guest
Model safe behaviors at all times while maintaining a clean store
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices

Requirements

Must be at least 18 years of age or older
High school diploma or equivalent
Meet any state or local licensure and/or other legal requirements related to the position
Welcoming and helpful attitude toward guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Climb up and down ladders
Apprehend subjects in accordance with company policy
Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends, and holidays); regular and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

What We Offer

As an Assets Protection Specialist at MSCCN, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a team that is dedicated to providing a safe and secure shopping experience for our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about security and risk management, we encourage you to apply for this exciting opportunity.

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