Client Services Ambassador

1 month ago


West Covina, California, United States Dicio Full time
Job Overview

We are seeking a highly motivated and customer-focused Client Services Representative to join our team at Dicio. As a key member of our sales department, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Manage high-volume warm leads, ensuring each customer receives personalized attention and support.
  • Engage and qualify customers, clearly explaining promotional packages and assessing their specific needs.
  • Collaborate with team members to meet client demands effectively and efficiently.
  • Coach and inspire team members, fostering their professional growth and career development.
  • Promote a positive work environment, upholding the brand's integrity and values.
  • Ensure operational excellence, upholding and executing operational policies and procedures.
  • Communicate promotions and incentives to the team, driving performance and engagement.
Requirements:
  • A leader with a passion for helping develop our firm and grow with us.
  • Preferred 1-2 years of experience in a high-volume sales environment.
  • A customer-centric team player who can exceed sales goals and hit office revenue goals.
  • Comfortable working in a busy, fast-paced environment.
  • Ability to work directly with customers and relate to all types of consumers.
Benefits:
  • Opportunities for career advancement within the sales department.
  • Ongoing training and professional development.
  • A supportive and collaborative work environment.

We are an equal opportunity employer, dedicated to fostering diversity and inclusivity within our team. We encourage candidates from all backgrounds to apply.



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