Energy and Industry Field Engineer

4 weeks ago


Sacramento, California, United States Hilti Corporation Full time
Job Summary

This role provides technical support and drives sales of specified products to salesforce and customers, consistent with Hilti's strategy. The position educates design communities on proper use and advantages of Hilti fastening and protection products. It capitalizes on Hilti competencies to secure commitments for specification or approval of Hilti Products while adding value by assisting design community and influencers in solving design problems using Hilti Products. The position protects company from liability exposure through use of sound engineering judgment. Provides leadership and coaching to new and less experienced team members.

About Hilti
Hilti is a leading global manufacturer and supplier of professional construction tools and solutions. We are committed to improving productivity, safety, and sustainability in the construction industry. Our strong customer relationships create solutions that build a better future. We take pride in our 120 locations worldwide and strive to create a sense of belonging among our employees.

Key Responsibilities
Provide technical support as requested. This may include:

• Face to face, telephone, and electronic communication with territory salesperson, strategic business personnel, sales managers, contractors, designers, specifiers, or officials of codes and approvals
• Competent written communication with customers (buying and non-buying); such communication must be technically accurate, minimize Hilti's exposure, and demonstrate common sense problem solving capabilities
• Visit jobsites and company offices with or without salespeople or strategic business personnel to assess application problems, opportunities, and provide technical education and solutions
• Investigate product failures in the field and provide product management feedback on local issues as needed
• Investigate business opportunities in the field by participating in Customer Surveys as needed for product and market development
• Participate in local sales strategy development and at sales management review and improve sessions
• Obtain specifications and approvals for use of Hilti products, concentrating on high potential designers, specifiers, and owner groups:

• Provide professional educational seminars and presentations for A/E firms to inform them of Hilti products, their performance characteristics, applications, and product limitations
• Provide competent recommendations to engineers, architects, and other designers on specific applications using sound engineering judgment; educate specifier on technical advantages of Hilti solutions not covered by test data
• Provide field testing to determine appropriate capabilities in situations not covered by test data
• Review project specifications or calculations for engineers and architects; provide feedback to designers regarding accuracy, suitability, and code compliance
• Utilizing software provided by Hilti, maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on
• Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings
• Communicate application specifications with design community to sales team utilizing CRM system, assigning tasks and action items to applicable Account Managers for conversion of specification to sale
• Maintain and update regional fact-base and contacts of designers, influencers, and code officials Work with local/regional code and approval agencies to obtain necessary approvals
• Understand construction methods and local building codes, as they relate to Hilti products
• Provide input on technical approvals and reports related to Hilti's products
• Active in local organizations of the design and construction community, i.e. CSI, ASCE, Structural Engineer's Association

What We Offer
In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

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