Claims Advocate Specialist

21 hours ago


Lansing, Michigan, United States Michigan Farm Bureau Full time
About Us

Michigan Farm Bureau is a leading provider of insurance and financial services in the region. Our team is dedicated to delivering exceptional customer experiences while upholding our commitment to excellence.

Job Summary

We are seeking an experienced Claims Advocate Specialist to join our team. As a key member of our claims department, you will play a crucial role in investigating and resolving complex claims cases in litigation. Your expertise and attention to detail will ensure that our customers receive fair and timely resolutions to their claims.

About the Role

In this role, you will:
  • Investigate and evaluate complex claims cases in litigation, ensuring that all necessary documentation and evidence are collected and analyzed.
  • Work closely with external counsel to develop and implement effective litigation strategies.
  • Provide expert advice on claims handling procedures and best practices to internal stakeholders.
  • Collaborate with cross-functional teams to identify opportunities for process improvements and optimize claim resolution outcomes.
  • Maintain accurate and detailed records of all claims-related activities and communications.

Requirements

To be successful in this role, you will need:
  • A Bachelor's degree in a related field or equivalent experience.
  • A minimum of five years of experience in claims handling or a related field.
  • Extensive knowledge of Michigan laws and regulations governing insurance claims, including the No-Fault Automobile Act.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

Benefits

We offer a competitive salary range of $79,446 - $99,307 per year, as well as a comprehensive benefits package, including medical, dental, vision, and 401(k) plans. Additionally, you will have access to ongoing training and professional development opportunities to enhance your skills and career growth.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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