Retail Sales Associate

4 weeks ago


Scottsdale, Arizona, United States Vuori, Inc. Full time
Job Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life.

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy optimistic outlook.

Key Responsibilities
  • Create an unforgettable customer experience by forging lasting relationships with customers, working with the sales team to ensure each customer receives the best service possible, greeting customers in a timely, authentic and engaging manner, and preparing the fitting rooms, finding sizes, and providing honest knowledgeable feedback to customers regarding merchandise style and fit.
  • Be the business by achieving sales goals in a team-based commission environment, seeking new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer, assisting in the completion of projects while keeping the focus on customer experience, and communicating inventory needs to support the business goal.
  • Operations include ensuring the sales floor is stocked every evening, collaborating with management in areas of inventory management, ensuring the retail store is cleaned on a regular basis - including floors and bathroom, understanding and executing cash control procedures including bank deposits, petty cash, assisting in the implementation and maintenance of all merchandising/visual directives, ensuring the selling floor is neat, clean, organized and reflects the correct visual image at all times, and identifying and communicating product concerns in a timely manner.
Qualifications
  • Must be available to work nights, weekends and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.

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