Front Desk Representative

2 days ago


Bothell, Washington, United States McMenamins Full time
Job Title: Front Desk Agent

McMenamins is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.

Key Responsibilities:
  • Check-in and check-out hotel guests, ensuring a smooth and efficient process
  • Take reservations in person, by email, or by phone, providing accurate and timely information
  • Handle cash and credit transactions, maintaining a high level of accuracy and attention to detail
  • Assist with guest requests, providing solutions to meet their needs
  • Answer and direct phone calls, responding to inquiries and resolving issues
  • Inform guests of property and area attractions, promoting our services and amenities
  • Maintain a clean and organized front desk area, adhering to our high standards of cleanliness and safety
Requirements:
  • Previous hotel or customer service experience preferred
  • Some accounting skills and cash handling experience preferred
  • Ability to accurately handle cash and work with numbers
  • Experience with high volume phone lines preferred
  • Excellent customer service, communication, and phone skills
  • Flexible schedule including days, evenings, weekends, and holidays required
Essential Functions:
  • Provide exceptional customer service in a high-volume environment
  • Quickly solve problems in an effective manner
  • Work for long periods on feet, including frequent walking and stair climbing
  • Perform repetitive movements, such as pushing, pulling, bending, and twisting
  • Perform fine hand manipulation, including handling small and large objects, computer keyboard usage, and writing
  • Ability to communicate clearly and effectively
  • Ability to stay calm and friendly in stressful situations
  • Ability to remain calm and focused in a high-volume, deadline-oriented work environment
  • Must have a value for diversity and the ability to work with individuals from different backgrounds
  • Be positive, polite, and cooperative with coworkers, managers, and customers
  • Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
  • Assist with housekeeping duties as directed by manager
  • Work with chemicals used in cleaning and sanitizing

At McMenamins, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Bothell, Washington, United States Radisson Hotel Group Full time

    Front Desk Agent Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent at Radisson Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of...


  • Bothell, Washington, United States McMenamins Full time

    Job Summary:McMenamins is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling reservations, and ensuring a seamless guest experience.Key Responsibilities:Provide exceptional...


  • Bothell, Washington, United States McMenamins Full time

    {"title": "Front Desk Agent Position", "description": "At McMenamins, we're seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you'll be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Check-in and check-out hotel...


  • Bothell, Washington, United States Planet Fitness Full time

    Job Title: Service Desk AssociateWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...


  • Bothell, Washington, United States McMenamins Full time

    Job Summary:The Night Auditor is a critical member of the McMenamins team, responsible for ensuring the accuracy and timeliness of nightly accounting and serving as the hotel's front desk clerk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key...

  • Night Auditor

    6 days ago


    Bothell, Washington, United States McMenamins Full time

    Job SummaryWe are seeking a highly skilled Night Auditor to join our team at McMenamins. As a Night Auditor, you will be responsible for the accounting of each night's closing and serving as the hotel front desk clerk.Key ResponsibilitiesAccurate and timely accounting of all nightly closingsProvide excellent customer service to guestsManage front desk...


  • Bothell, Washington, United States McMenamins Full time

    Position Title: Night AuditorReports To: Hotel Manager & General ManagerFLSA Classification: Hourly Non-Exempt Compensation Range: $20-$23/hr DOE The responsibilities outlined below are intended to provide a general overview of the nature and level of work performed by individuals in this role. They should not be interpreted as an exhaustive list of all...


  • Bothell, Washington, United States McMenamins Full time

    Position Title: Night AuditorReports To: Hotel Manager & General ManagerFLSA Classification: Hourly Non-Exempt Compensation Range: $20-$23/hr DOE The responsibilities outlined below aim to convey the general nature and level of work performed by individuals in this job classification. They should not be interpreted as an exhaustive list of all duties,...


  • Bothell, Washington, United States McMenamins Full time

    Position Title: Night AuditorReports To: Hotel Manager & General ManagerFLSA Classification: Hourly Non-Exempt Compensation Range: $20-$23/hr DOE The responsibilities outlined below are intended to provide a general overview of the work performed by individuals in this job classification. They should not be interpreted as an exhaustive list of all duties,...

  • Night Auditor

    1 week ago


    Bothell, Washington, United States Residence Inn Bothell Full time

    Job Title: Night AuditorResidence Inn Bothell is seeking a detail-oriented and organized Night Auditor to join our team. As a Night Auditor, you will be responsible for reconciling all hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions.Responsibilities:Reconcile...


  • Bothell, Washington, United States Zenith American Full time

    Position Title: Retirement Benefits Technician Department: Retirement Benefits Bargaining Unit: UFCW 3000 Bothell Grade: 4 Position Type: Non-Exempt Hours per Week: 40 Position Overview The Retirement Benefits Technician is responsible for providing essential administrative support related to participant and Fund data, ensuring compliance with company...


  • Bothell, Washington, United States Providence Service Full time

    Position OverviewThe role involves a diverse range of administrative and clerical support functions within both primary care and specialized departments. Key duties encompass managing patient referrals, overseeing patient registration processes, coordinating patient appointments, and providing exceptional customer service.About Providence ServicesAt...


  • Bothell, Washington, United States Destination Pet, LLC Full time

    Join Our Team at Destination Pet, LLC At Destination Pet, we pride ourselves on being a cohesive unit dedicated to enhancing the lives of pet families. Our passionate team members work collaboratively to create a network of reliable partners, driving innovative solutions in the pet care industry. Position Overview: We are seeking a dedicated Pet Grooming...


  • Bothell, Washington, United States Bristol-Myers Squibb Full time

    Job DescriptionBristol-Myers Squibb is seeking a highly skilled Senior Engineer to join our Application Support Team. The successful candidate will be responsible for leading a remote team of engineers who will meet their performance targets by providing high-quality technical support to our site users.Key ResponsibilitiesWork in collaboration with remote...


  • Bothell, Washington, United States Bristol-Myers Squibb Full time

    Job DescriptionWe are seeking a highly skilled Sr. Engineer to join our Application Support Team.The successful candidate will be responsible for fully engaging a remote team of engineers who will meet their performance targets by providing high-quality technical support to our site users.The Lead Engineer will also be responsible for identifying...


  • Bothell, Washington, United States Zenith American Full time

    Job SummaryZenith American Solutions is seeking a highly skilled Senior Retirement Benefits Processor, Sr to join our team. As a key member of our pension administration department, you will be responsible for processing and verifying retirement benefit inquiries and applications in accordance with company policies, regulatory requirements, and plan...


  • Bothell, Washington, United States Zenith American Full time

    Title: Retirement Benefits SpecialistDepartment: PensionFLSA: Non-exemptHours: 40Union: 21Grade: 6Position OverviewThe Retirement Benefits Specialist is responsible for executing technical and administrative functions related to the assessment and validation of participants' retirement benefit inquiries and applications, adhering to company policies,...


  • Bothell, Washington, United States Zenith American Full time

    Position: Retirement Benefits Processor, SrDepartment: PensionUnion: UFCW 3000 BothellGrade: 8FLSA: Non-exemptHours per week: 40Role OverviewThe Senior Retirement Benefits Processor is responsible for executing complex technical and administrative functions associated with the evaluation and verification of retirement benefit inquiries and applications.This...


  • Bothell, Washington, United States Zenith American Full time

    Position: Retirement Benefits Processor, SrDepartment: PensionUnion: UFCW 3000 BothellGrade: 8FLSA: Non-exemptHours per week: 40Role OverviewThe Senior Retirement Benefits Processor is responsible for executing complex technical and administrative functions associated with the evaluation and verification of retirement benefit inquiries and applications.This...


  • Bothell, Washington, United States Zenith American Full time

    Title: Retirement Benefits Processor 1Department: PensionFLSA: Non-exemptHours: 40Union: 21Grade: 6Position OverviewThe Retirement Benefits Processor 1 is responsible for executing technical and administrative tasks related to the processing and validation of retirement benefit inquiries and applications, adhering to company policies, regulatory standards,...