Senior Operations Coordinator

2 days ago

Clayton, New Jersey, United States Aveanna Healthcare Full time

Aveanna Healthcare is seeking a highly skilled Senior Operations Coordinator to join our team in Olyphant, PA. This role offers an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.

About the Role:

  • We are offering a competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • This full-time position involves working in an office environment with occasional field visits during agency operating hours.

Key Responsibilities:

In this role, you will be responsible for providing top-level customer service to internal and external clients as it relates to branch location's clinical operational support activities.

The key functions include:

  • Payroll Activities: Weekly time sheets entries for caregiver staff visits which generates billing, audit weekly payroll reports, make timely payroll adjustments when necessary, process and close payroll each week according to guidelines, prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines, prepare and maintain payroll files, review and audit weekly net profit reports and communicate discrepancies to management in a timely manner, be primary point of contact for location caregiver payroll inquiries, establish an open line of communication and positive relationship with the Corporate Payroll department.
  • Personnel Activities: Assist with caregiver onboarding activities; may be asked to assist with recruiting activities, ensuring all caregiver personnel files are secure, accurate and complete, verification and maintenance of caregiver credentials (licenses and certifications), creating and providing monthly evaluation and skills report to Director(s), coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities, coordinate with People Services on all unemployment claims, be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education.
  • Caregiver Coordination Activities: Establish and maintain an orientation schedule for caregiver staff, maintain accurate and up-to-date contact list of all active caregivers, including mailing log, review and confirm weekly schedules according to branch location guidelines, mail monthly schedule to patient's home each month according to branch location guidelines.
  • Office Support Activities: Scanning and/or filing of documentation and records, assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member, mail distribution to appropriate staff member or department, process invoices according to branch location guidelines, office supply orders, perform special projects as needed.

Requirements:

  • High school diploma or GED
  • Proficient typing skills
  • Proficient Microsoft Office skills

Preferred Qualifications:

  • Prior experience in payroll and/or human resources
  • Private duty, home care or healthcare company experience
  • Advanced Microsoft Excel skills

Physical Demands:

  • Must be able to speak, write, read, and understand English
  • Occasional lifting, carrying, pushing, and pulling of up to 25 pounds
  • Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting

Environment:

  • Performs duties in an office environment with occasional field visits during agency operating hours
  • Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

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