Service Center Operations Manager

3 weeks ago


Lafayette, Louisiana, United States Valvoline Full time
Job Summary

As an Assistant Service Center Manager at Valvoline, you will play a crucial role in leading a high-performance team that delivers exceptional service experiences to our guests. Your primary responsibility will be to assist the Service Center Manager in overseeing the daily operations of the service center, ensuring that we maintain our award-winning standards of quality and customer satisfaction.

Key Responsibilities

Perform oil changes and additional car maintenance services with precision and efficiency

Assist the Service Center Manager in managing inventory, labor, and financial performance of the service center

Deliver a positive first impression to each guest with a warm and friendly greeting

Build trust and win repeat, loyal customers by providing exceptional service and support

Mentor, lead, and train the team to optimize their development and performance

Maintain a clean, well-organized service center and facilitate a safe and secure working environment

Requirements

Six months of supervisory experience required, preferably in a retail environment

Knowledge of cash handling, facility, and safety control policies and practices

Ability to occasionally lift up to 50 pounds and stand for extended periods of time

Comfortable working in a non-climate-controlled environment and having full mobility to twist, stoop, and bend

High school diploma or equivalent and English fluency in reading, writing, and speaking

What We Offer

At Valvoline, we are committed to providing our team members with a supportive and inclusive work environment. We offer competitive pay, paid on-the-job training, flexible work schedules, and a range of benefits, including medical and prescription drug coverage, dental, vision, and 401(k) retirement savings plans. We also promote from within and offer opportunities for career advancement and professional growth.

Equal Opportunity Employer

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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