Multifamily Leasing Representative

7 days ago


Plant City, Florida, United States Align Communities, LLC Full time
About the Role

We are seeking a highly skilled and motivated Multifamily Leasing Representative to join our team at Align Communities, LLC. As a key member of our leasing team, you will play a crucial role in assisting prospective residents through the leasing process, maintaining occupancy levels, and ensuring resident satisfaction across our portfolio of properties.

Key Responsibilities:
  • Customer Engagement: Serve as the primary point of contact for prospective residents, providing exceptional customer service throughout the leasing process. This includes responding promptly to inquiries via phone, text, email, and in-person visits, addressing questions, scheduling tours, and promoting available apartments.
  • Property Tours: Conduct informative and engaging property tours, showcasing the features and amenities of each community. Highlight the unique selling points of the community and effectively communicate the benefits of residency.
  • Lease Administration: Guide prospective residents through the leasing process, including application submission, background checks, and lease signings. Ensure all necessary paperwork is completed accurately and in compliance with company policies and legal requirements.
  • Market Knowledge: Stay informed about local market trends, competitor pricing, and industry developments to effectively position our properties within the market. Make recommendations for rental rate adjustments as needed to maintain competitiveness and maximize occupancy.
  • Resident Relations: Foster positive relationships with current residents to promote retention and satisfaction. Address resident concerns and inquiries promptly and professionally, striving to resolve issues to the satisfaction of all parties involved.
  • Marketing and Outreach: Assist in the development and implementation of marketing strategies to attract prospective residents. Utilize various channels, including online platforms, social media, and community outreach events to generate leads and increase property visibility.

This is an excellent opportunity to join a dynamic and growing organization dedicated to providing exceptional living experiences for our residents.



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