Shift Manager
4 weeks ago
We are seeking a highly motivated and experienced Shift Manager to join our team at Project 2231. As a Shift Manager, you will be responsible for leading a dynamic team in a fast-paced environment, ensuring seamless operations, and delivering exceptional guest experiences.
Responsibilities:- Lead and supervise a team of staff to ensure efficient operations and exceptional guest service.
- Facilitate communication between front-of-house, back-of-house, and management to maintain operational harmony.
- Provide guidance and support to team members, fostering continuous improvement in performance.
- Assist with tasks as needed to ensure smooth operations during shifts.
- Address issues or conflicts promptly and effectively, maintaining a positive work environment.
- Train and develop new team members, ensuring adherence to standards and procedures.
- Manage cash handling and financial protocols, including balancing cash drawers and preparing deposits.
- Ensure compliance with health, safety, and cleanliness standards always.
- Collaborate with management on planning and implementing company-wide initiatives.
- Perform other duties as assigned to support departmental goals and objectives.
- Proven leadership skills with at least one year of supervisory experience in a food service environment.
- Excellent communication and interpersonal skills to effectively liaise with staff and management.
- Strong conflict resolution abilities and the capacity to make quick decisions under pressure.
- Ability to multitask, prioritize responsibilities, and manage time efficiently.
- Basic math skills and familiarity with workplace technology like registers and scheduling software.
- Availability to work nights, weekends (both Saturday and Sunday), and holidays as needed.
- Valid ABC Card and previous experience in operations preferred.
- 18 years of age or older
- Health Insurance
- AD&D Insurance
- Dental Insurance
- Vision Insurance
- Employee discount
- Employee Assistance Program
Project 2231 is a family-owned Hospitality and Entertainment company that operates Miss Lucille's Marketplace, Miss Lucille's Cafe, Dock 17, The City Forum, ACME Athletics, Astro Kettle Corn, and Varsity Pins.
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