Client Support Specialist

4 days ago


Stafford, Texas, United States TX Citywide Professional Services Full time

TX Citywide Professional Services is seeking a skilled Client Support Specialist to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about products or services.

Key Responsibilities:

  • Respond to Customer Questions: Answer customer questions and resolve complaints via phone, email, or chat.
  • Provide Product Information: Offer detailed information on products and services, as well as order statuses.
  • Process Orders: Accurately process orders, returns, and exchanges.
  • Maintain Records: Keep detailed and accurate records of customer interactions.

Qualifications:

  • Education: High school diploma or equivalent; some college preferred.
  • Experience: Previous customer service experience is a plus.
  • Skills: Strong communication and interpersonal skills, ability to work independently and in a team environment, proficiency with basic computer applications and customer service software.

Compensation and Benefits:

  • Salary: $17.00 per hour.
  • Location: Full-time position located in Stafford, TX.


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