Dental Office Receptionist

4 weeks ago


Santee, California, United States PDS Health Full time

About the Role:

As a Receptionist at PDS Health, you will play a vital role in creating a positive patient experience. Your primary responsibilities will include greeting patients and guests, answering phone calls, and scheduling appointments. You will also be responsible for maintaining accurate patient records and ensuring that all tasks on the front office checklist are completed daily.

Key Responsibilities:

  • Model company culture and values by providing exceptional customer service to patients and guests.
  • Support the patient experience process by ensuring patients are comfortable during their visit and scheduling appointments that result in a smooth, productive day for healthcare providers.
  • Interact and communicate with patients and guests in the reception area during their wait time.
  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness.
  • Ensure that all tasks on the front office checklist are completed daily.
  • Post payments to patient accounts in accordance with company policies.
  • Be subject matter expert in practice management system with regards to patient registration, e-check in, and ensuring account information is accurate and up to date for each visit.
  • Confirm all patient appointments in accordance with office confirmation policies or a minimum of 2 days in advance.
  • Ensure all patient messages received from the contact center are returned and resolved in a timely manner.
  • Participate in daily morning huddles, monthly team meetings, and any other meetings as required.
  • Understand business imperatives and how the role directly impacts metrics.
  • Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework.
  • Become knowledgeable and support clinicians on patient education regarding the Mouth-Body Connection.
  • Maintain an appropriate professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
  • Ensure compliance with company policies, as well as state, federal, and other regulatory bodies.

Qualifications:
  • High School Diploma or general education degree (GED).

Preferred Qualifications:
  • Prior coursework or on-the-job training in the fields of dentistry, insurance, or business.

Knowledge, Skills, and Abilities:
  • Knowledge of office practices, technology applications, and patient insurances.
  • Results-oriented individual with a passion for delivering exceptional patient experiences.
  • Patient advocate with excellent communication and interpersonal skills.
  • Process-focused operator with a strong attention to detail and ability to manage multiple tasks.
  • Financial acumen with a strong understanding of business metrics and drivers.
  • Influencer with excellent communication and interpersonal skills.
  • Self-motivated and reliable individual capable of working independently and as part of a team.
  • Ability to manage tasks and time effectively without compromising the quality of work.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to handle and maintain extreme confidentiality with patient records.
  • Organized and detail-oriented individual able to work in a fast-paced environment.

Benefits:
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Tuition reimbursement.
  • 401K.
  • Paid time to volunteer in your local community.

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$16.25-$22.75 / Hourly

  • Santee, California, United States Santee Animal Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at Santee Animal Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient records, and performing various administrative tasks.Key ResponsibilitiesProvide excellent customer...


  • Santee, California, United States Santee Dental Group Full time

    Job SummarySantee Dental Group is seeking a highly skilled and detail-oriented Dental Assistant to join our team. As a key member of our dental care team, you will be responsible for providing exceptional patient care and supporting our dentists in delivering high-quality treatments.Key Responsibilities:Welcome patients to the dental office and prepare them...


  • Santee, California, United States Santee Dental Group Full time

    Job SummaryWe are seeking a highly skilled dental care specialist to join our team at Santee Dental Group.The ideal candidate will have a strong background in general dentistry and be able to provide exceptional patient care.The successful candidate will be responsible for:Providing routine dental care and treatment to patientsDiagnosing and treating dental...

  • Office Administrator

    4 weeks ago


    Santee, California, United States Insight Global Full time

    We are seeking a highly organized and experienced Office Administrator to support our construction projects. The ideal candidate will have a strong background in construction, accounting, and office management.Key Responsibilities:Oversee daily office operations and ensure a productive work environment.Manage office supplies, equipment, and...


  • Santee, California, United States PDS Health Full time

    Job Title: Dental Assistant Orthodontics SpecialistWe are seeking a highly skilled and motivated Dental Assistant to join our team at PDS Health. As a Dental Assistant, you will play a vital role in supporting our clinicians in providing exceptional patient care.Key Responsibilities:Prepare patients for oral examination and assist clinicians in providing...


  • Santee, California, United States Michael Clinkenbeard-Farmers Insurance Agency Full time

    We are seeking a detail-oriented and organized Front Desk Office Assistant to join our team at Michael Clinkenbeard-Farmers Insurance Agency. In this role, you will play a vital part in supporting our agents and ensuring the smooth operation of our office.Your responsibilities will include:Welcoming clients, colleagues, and visitors with a warm and friendly...


  • Santee, California, United States Michael Clinkenbeard-Farmers Insurance Agency Full time

    Job Title: Front Desk Office AssistantAbout the Role:We are seeking a detail-oriented and organized Front Desk Office Assistant to join our team at Michael Clinkenbeard-Farmers Insurance Agency. As a key member of our team, you will play a vital part in supporting our agents and ensuring the smooth operation of our office.Key Responsibilities: Greet clients,...

  • Medical Assistant

    3 weeks ago


    Santee, California, United States American Family Care Full time

    Job Title: Medical Assistant - Front Office LeadJob Summary:American Family Care is seeking a Medical Assistant - Front Office Lead to join our team. As a Medical Assistant - Front Office Lead, you will be responsible for leading by example and providing stellar customer service skills. You will assist in the training and development of Front Office Staff,...


  • Santee, California, United States Michael Clinkenbeard-Farmers Insurance Agency Full time

    At Michael Clinkenbeard-Farmers Insurance Agency, we're seeking a detail-oriented and organized Office Support Associate - Client Experience Specialist to join our team in Santee, California. With a competitive hourly base salary based on experience, our ideal candidate will be responsible for creating a positive experience for both our team and our...


  • Santee, California, United States American Family Care Santee Full time

    Job Summary:American Family Care Santee is seeking a skilled Radiologic Technologist to support our urgent care services in the San Diego region. The ideal candidate will have Digital X-ray Certification and a commitment to delivering exceptional customer service and patient care.Key Responsibilities:Perform high-quality X-ray imaging proceduresAssist with...


  • Santee, California, United States Michael Clinkenbeard-Farmers Insurance Agency Full time

    Job DescriptionWe are seeking a detail-oriented and organized Farmers Insurance Customer Service Representative to join our team at Michael Clinkenbeard-Farmers Insurance Agency.In this role, you will play a vital part in supporting our agents and ensuring the smooth operation of our office.As a Farmers Insurance Customer Service Representative, you will be...


  • Santee, California, United States American Family Care Full time

    American Family Care OpportunityAFC Urgent Care is seeking a skilled Radiologic Technologist to support our five locations in the San Diego region. As a Limited or Full Scope X-ray Technician, you will play a vital role in delivering exceptional patient care and contributing to our mission of providing convenient, patient-centric healthcare.Key...


  • Santee, California, United States Atlas MedStaff Full time

    About the Job:Atlas MedStaff is seeking an experienced Pediatric Intensive Care Unit Registered Nurse for a 13-week contract in San Diego, CA. As a travel nurse with Atlas MedStaff, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care.Job Details:Job Title: Pediatric Intensive Care...

  • Business Manager

    4 weeks ago


    Santee, California, United States ConAm Management Corporation Full time

    Job DescriptionJob DescriptionWe are seeking a highly skilled Business Manager to support our multi-family residential community in the Santee, CA area. This is a full-time, hourly position with a pay range of $25.00 per hour.Key Responsibilities:Oversee daily operations and management of the communityProvide professional-level customer servicePerform...


  • Santee, California, United States Michael Clinkenbeard-Farmers Insurance Agency Full time

    Job DescriptionAs a highly motivated and confident individual, we are seeking a talented Insurance Sales and Service Representative to join our award-winning Farmers Insurance agency, Mike & Marla Clinkenbeard Agency. This role involves working closely with our current book of business, assisting with renewals, rewriting non-renewed policies, taking inbound...


  • Santee, California, United States PEAK Technical Staffing USA Full time

    Job Summary:As a Production Control Manager at PEAK Technical Staffing USA, you will be responsible for overseeing the production planning and material management processes to ensure efficient and timely delivery of products. This role requires strong organizational and planning skills, as well as the ability to collaborate with cross-functional teams,...


  • Santee, California, United States Flores Financial Services Inc Full time

    Job Title: Human Resources ManagerJob Summary:The Human Resources Manager is responsible for overseeing the administrative functions of the organization, including data entry into HRIS, compensation, benefits administration, and record keeping. The ideal candidate will have a comprehensive knowledge of Federal and State labor laws, excellent communication...


  • Santee, California, United States Flores Financial Services Inc Full time

    Job DescriptionJob Title: Human Resource Client Services ManagerReports to: Director of HR Client ServicesStatus: ExemptPay Range: $64,480-$90,000 salariedBenefits: Medical, Dental, Vision, SIMPLE IRA (3% employer match) Flexible schedules, remote opportunities, MGR Bonus ProgramJob Summary:The Human Resources Manager (HRM) is responsible for planning,...

  • Receptionist

    2 months ago


    Santee, United States PDS Health Full time

    Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Receptionist involves helping to get patients into the office, connecting...

  • Receptionist

    4 weeks ago


    Santee, United States PDS Health Full time

    Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Receptionist involves helping to get patients into the office, connecting...


  • Santee, SC , USA, United States Alliance Animal Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at Alliance Animal Health. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients, managing patient records, and maintaining a smooth flow of communication between our veterinary team...


  • Santee, United States Santee Animal Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at Santee Animal Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient records, and ensuring seamless communication between our healthcare team and clients.Key...


  • Santee, United States PDS Health Full time

    Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!Registered Dental Assistants perform a variety of patient care, office, and laboratory duties. The...


  • Santee, United States PDS Health Full time

    Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!Registered Dental Assistants perform a variety of patient care, office, and laboratory duties. The...


  • Santee, United States PDS Health Full time

    Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Registered Dental Assistants perform a variety of patient care, office, and laboratory duties....


  • Santee, United States Michael Clinkenbeard-Farmers Insurance Agency Full time

    Are you known for your warm smile and positive attitude? Do you excel at building strong relationships and creating a welcoming environment? If youre looking for a role where your friendly personality can make a difference, we want to hear from you!Join Mike & Marla Clinkenbeard-Farmers Insurance Agency, a reputable insurance agency located in SANTEE,...

  • Security Officer

    2 days ago


    Santee, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...


  • Santee, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Santee, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Security Officer

    6 days ago


    Santee, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...


  • Santee, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Operations Manager

    2 weeks ago


    Santee, United States PDS Health Full time

    Description: Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The role of the Operations Manager Trainee (OMT) is to gain an...

  • Operations Manager

    2 weeks ago


    Santee, United States PDS Health Full time

    Description: Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The role of the Operations Manager Trainee (OMT) is to gain an...

  • Security Guard

    20 hours ago


    Santee, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Security Officer

    2 weeks ago


    Santee, CA, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • CNC Lathe Machinist

    2 weeks ago


    Santee, United States Aerotek Full time

    Job DescriptionJob DescriptionJob Title: CNC Lathe MachinistJob Description - $25-$32We are seeking a skilled CNC Lathe Machinist to set up and operate CNC lathes with Fanuc controls. The ideal candidate will have experience in switching tools and inserts, loading and unloading fixtures, proofing programs by setting and making basic edits, and understanding...

  • CNC Operator

    2 weeks ago


    Santee, United States Aerotek Full time

    Job DescriptionJob DescriptionJob Title: Lathe MachinistJob DescriptionWe are seeking a skilled Lathe Machinist with experience in programming on the controller (Fanuc/Mastercam) for lathe operations. The role involves a variety of tasks including making tooling, operating two lathes (Doosan turret lathe and a live spindle lathe mill turn), and ensuring...

  • CNC Lathe Machinist

    1 week ago


    Santee, United States Aerotek Full time

    Job DescriptionJob DescriptionLathe Machinist - Career Opportunity - Immediately Hiring (Santee, CA)Job DescriptionWe are seeking a skilled Lathe Machinist with experience in programming on the controller (Fanuc/Mastercam) for lathe operations. The role involves a variety of tasks including making tooling, operating two lathes (Doosan turret lathe and a live...