Master Technician

2 days ago


Omaha, Nebraska, United States Jiffy Lube Full time
Overview

We are seeking a skilled Master Technician to join our team at Jiffy Lube. As a key member of our service center, you will be responsible for delivering exceptional guest experiences through top-quality work and outstanding customer service.

Responsibilities
  • Promote a culture of teamwork to ensure timely and accurate guest care during all operating hours.
  • Demonstrate excellent guest service, providing clear communication and feedback about guest vehicles.
  • Ensure the service center and workstation are clean and presentable.
  • Perform complete disc or drum brake service, including replacing braking components and performing full brake flushes.
  • Diagnose and pinpoint issues in the braking system.
  • Diagnose vital components and make necessary repairs, including Engine Performance, Suspension/Steering, Electrical, Heating AC, etc.
  • Use our current computer system to provide estimates for parts and labor, utilizing programs and apps such as All DATA, AutoZone, O'Reilly, Advance Auto Parts, NAPA, etc.
  • Road-test vehicles to ensure all work is completed up to standard.
  • Perform ancillary services, including lubrication, fuel services, tire rotations, and gearbox service.
Qualifications
  • 1-3 Years of Automotive Experience.
  • 1-2 Years of Experience working on Brake Systems.
  • Provide Training and Supervision to the Store's Apprentice Teammate.
Education/Training Requirements
  • National Institute of Automotive Service Excellence (ASE) certification in A5 - Brakes Certification.
  • Automotive Service Excellence (ASE) certification(s) in Engine performance, Suspension & Steering, Electrical Systems, Heating & Air Conditioning preferred.
  • Automotive technical or trade school degree a plus.
  • High school diploma or equivalent.

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