Sales Order Coordinator
7 days ago
We are seeking a highly skilled and motivated Sales Order Coordinator to join our team at Johnson Controls. In this role, you will be responsible for managing customer orders from receipt to shipment of product.
About the Role:- Communicate daily with customers via phone and email
- Enter customer orders into the Order Entry system on the same day the order is received
- Promote and support sales promotions
- Collaborate with regional sales force and other field staff to deliver premier customer service
- Research and resolve customer complaints and issues
- Provide same-day responses to scheduled dates and backorder status of product
- Process credit and return requests
- Perform daily maintenance to customer orders to ensure timely delivery based on customer demand
- High School diploma or equivalent combined education and experience
- Experience related to Customer Service and high-volume calls
- Proficiency in a Windows operating environment, including email and Microsoft Office software
- Strong interpersonal skills and decision-making abilities
- An estimated hourly salary range of $22.31-$33.56 per hour
- A comprehensive benefits package, including competitive pay, paid time off, holidays, and sick leave
- A supportive and collaborative work environment
JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development.
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