Banking Operations Team Lead

7 days ago


New York, New York, United States TD Bank Full time
About the Role:
The Store Supervisor position at TD Bank offers an exciting opportunity to join a dynamic team and contribute to the success of our operations. In this role, you will be responsible for supervising a team of colleagues, ensuring compliance with policies and procedures, and driving operational excellence. Your expertise in banking operations, customer service, and team leadership will be valuable assets in this position.

Key Responsibilities:
* Supervise a team of colleagues, providing day-to-day work direction and guidance
* Ensure effective delivery of personalized service and advice activities
* Demonstrate a strong understanding of bank operational policies, procedures, and regulations
* Develop and implement strategies to drive operational excellence and improve customer satisfaction

Skills and Qualifications:
* High school diploma or equivalent; undergraduate degree preferred
* Minimum 2 years of experience working with customers and sales
* Notary License (preferred)
* Proven ability to meet and exceed customer expectations
* Sound judgment in decision-making
* Excellent verbal and written communication skills
* Strong organization skills and problem-solving abilities

Benefits:
* Comprehensive benefits package, including health and wellness programs, savings and retirement plans
* Career development opportunities and training programs
* Competitive salary and bonus structure

TD Bank Culture:
* Commitment to providing fair and equitable compensation opportunities to all colleagues
* Emphasis on teamwork, collaboration, and open communication
* Recognition and rewards for outstanding performance and contributions

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