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Senior Business Analyst

4 weeks ago

Bellevue WA, United States RESULTICKS Full time
Job Title: Senior Business Analyst

Resulticks is a fully integrated, real-time marketing automation platform designed to help brands worldwide reach, acquire, and retain satisfied customers. As a Senior Business Analyst, you will be responsible for bringing subject matter expertise along with experience of solving complex organization information problems. You must have the ability to communicate with members from different teams at different levels of the organization. The ideal candidate will be a natural collaborator with the ability to develop and monitor new computer programs to ensure business requirements are being met.

Key Responsibilities:
  • Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phase of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
  • Determine operational objectives, evaluating output requirements and formats
  • Design new computer programs after analyzing requirements and constructing workflow charts and diagrams
  • Improve current systems by identifying problems and designing modifications
  • Support and align efforts to meet customer and business needs
  • Define project requirements and details which includes identifying project milestones, phases, and elements, forming the project team, and creating the project budget
  • Monitor project progress by regularly tracking activities, solving any issues along the way and publishing progress reports
  • Maintain system protocols by writing and updating procedures
  • Write and maintain user documentation, train user, and provide help desk support
  • Maintain confidence and protect operations by keeping information confidential
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends
  • Establish professional networks and participate in professional societies

Pre-Requisites:
  • Must have 5-10 years of experience in a relevant field
  • Strong skills in software design and development along with software documentation and requirements
  • Must have the ability to analyze problems and find solutions
  • Must have a proven track record of achieving team targets and accomplishing results
  • Phenomenal communication, presentation & negotiation skills
  • Strong problem-solving and team collaborative skills

Desirable Skills:
  • Knowledge of Microsoft Visio and Access is advantageous
  • Expert or intermediate Microsoft 365 skills
  • Ability to handle multiple projects in a fast-paced environment

Experience and Academic Qualifications:
  • At minimum, a B.A. or B.S. in a relevant field of study
  • Advanced degree or MBA is a plus

Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.