Freight Brokerage Account Manager

6 days ago


Jacksonville, Florida, United States Jacksonville Freight Brokerage Full time
Job Overview

Jacksonville Freight Brokerage is seeking an experienced Freight Brokerage Account Manager to join our team.

Salary and Benefits

The salary for this position is estimated to be around $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

Job Responsibilities

The successful candidate will be responsible for providing exceptional customer service and support through effective brokering of loads to outside carriers. This will involve creating greater revenue opportunities through account penetration of current accounts, securing new customers and enhancing the overall profitability of the company, and understanding the rules and regulations of hours of service and how they affect the ability to service customer freight when speaking to potential outside carriers.

This role will also involve using the dispatch system effectively and updating it with information regarding all loads as check calls are made, providing routing, guidance, and assistance to outside carriers to ensure the smooth, efficient pick-up and delivery of customer goods, communicating with both customers and carriers twice daily for each load under dispatch, and meeting company financial targets on a weekly basis.

Required Skills and Qualifications

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment. They will also have strong problem-solving skills, be proactive and self-motivated, and have a proven track record of success in similar roles.

The required skills and qualifications include teamwork, emphasizing excellence, initiative, leadership, customer service, listening, reporting skills, negotiation, verbal communication, written communication, and integrity.



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