Operations Manager II

5 days ago


Harrisburg, Pennsylvania, United States UPS Full time

We are seeking an experienced Operations Manager II to join our team at UPS. This role involves overseeing the delivery of contracted services to our customers, ensuring that SLAs and KPIs are met or exceeded.

The ideal candidate will have a strong background in logistics and operations management, with excellent leadership and communication skills. You will be responsible for managing daily facility activities, collaborating with vendors and customers, and performing financial activities such as forecasting and budgeting.

Key Responsibilities:

  • Oversight of daily facility activities related to inventory, staffing, and employee engagement
  • Collaboration with vendors and customers to resolve issues and improve service delivery
  • Financial activities such as forecasting and budgeting
  • Leadership and guidance of team members to achieve operational excellence

Requirements:

To be successful in this role, you will need:

  • A bachelor's degree in a related field (e.g., logistics, business administration)
  • 5-7 years of experience in a customer-facing role
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment

Salary Range:

The estimated salary range for this position is $75,000 - $95,000 per year, depending on location and experience.

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