Pharmacy Operations Manager
4 weeks ago
As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong understanding of pharmacy operations, customer service, and leadership skills.
Key Responsibilities:
- Manage pharmacy operations, including supervising pharmacy technicians and cashiers
- Ensure compliance with state and federal laws, regulations, and company policies
- Develop and implement processes to improve pharmacy efficiency and customer satisfaction
- Lead training and coaching of pharmacy technicians
- Make decisions regarding performance management, including discipline and termination
- Engage with customers and patients, resolving complaints and providing excellent customer service
- Collaborate with the Pharmacy Manager to achieve business objectives
Requirements:
- High School Diploma or equivalent
- PTCB or ExCPT certification (except in Puerto Rico)
- One year of work experience as a pharmacy technician in a retail or hospital setting
- Fluency in reading, writing, and speaking English (except in Puerto Rico)
- Ability to work flexible schedule, including evening and weekend hours
Preferred Qualifications:
- Previous people management/leadership experience
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation
Salary Range: $22.50 per hour - $31.00 per hour
This role will remain open until filled. To review benefits, please click here.
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