Restaurant Operations Manager
5 days ago
STK Steakhouse: A Premier Dining Experience
">We are seeking a skilled Restaurant Supervisor to join our team at STK Steakhouse. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our restaurant.
Our ideal candidate is a natural leader with strong interpersonal skills, able to effectively communicate and motivate our team to deliver exceptional customer service.
The successful candidate will have previous experience in an upscale lounge or busy restaurant environment, with a proven track record of meeting high standards and expectations.
In this role, you will be responsible for providing support to all staff members, supervising daily operations, and maintaining the highest level of customer satisfaction.
Job Responsibilities:
- Opening and closing restaurant procedures
- Opening and closing cash outs
- Ensuring guest satisfaction
- Assisting with seat assignments and maintaining flow of service
- Maintaining side work and adhering to company standards prior to service
- Working with vendors to purchase beer, wine & spirits
- Demonstrating ability to establish and maintain beer, spirits & wine pars
- Assisting with taking guest orders and expediting in the kitchen when necessary
- Addressing customer concerns and escalating them to management if necessary
- Assisting with maintaining staffing levels throughout service
Requirements:
- A natural leader with strong influence and interpersonal skills
- Ability to follow company recipes & standards, as well as train others
- Self-disciplined and reliable, with a focus on guest satisfaction
- Excellent communication skills and the ability to multi-task
- Previous serving and/or bartending experience in an upscale lounge or busy restaurant environment
- Micros POS, Microsoft Office, and OpenTable knowledge is a plus
- Previous cash handling experience
Benefits:
- Medical, dental, vision insurance for full-time employees
- Group life and disability insurance
- Group accident insurance
- Group hospital indemnity insurance
- Group critical illness insurance
- Employee assistance program (EAP)
- Dependent care benefit
- Employee dining discounts and/or complementary meals onsite
- Traditional and Roth 401(k) plan
- Commuter benefits
Salary Range: $60,000 - $80,000 per year
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