Customer Service Representative

1 week ago


Conroe Texas, United States H-E-B Full time
About H-E-B

H-E-B is a leading retail company that values its customers and employees. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for:

  • Providing superior customer service and resolving customer complaints in a professional and courteous manner
  • Assisting customers with product information and answering questions about our products and services
  • Stocking and rotating products on a daily basis to ensure a well-stocked and well-maintained department
  • Maintaining all department and safety/sanitation standards
  • Working effectively in a fast-paced retail environment and adapting to changing priorities and demands
Responsibilities

As a Customer Service Representative, you will be responsible for:

  • Providing exceptional customer service and ensuring a positive shopping experience for our customers
  • Assisting customers with product information and answering questions about our products and services
  • Stocking and rotating products on a daily basis to ensure a well-stocked and well-maintained department
  • Maintaining all department and safety/sanitation standards
  • Working effectively in a fast-paced retail environment and adapting to changing priorities and demands
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment and adapt to changing priorities and demands
  • Ability to lift up to 65 pounds and manage in excess of 135 pounds
  • Ability to stand for long periods of time and move around the store as needed
What We Offer

H-E-B offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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