Senior Field Service Technician

1 month ago


Dallas, Texas, United States Motorola Solutions Full time
Job Summary

The Motorola Solutions Field Engineer will be responsible for the implementation, optimization, and maintenance of complex regional communication systems. This role requires strong technical knowledge of wired and wireless communication systems, as well as proficiency in computer network installation, configuration, and maintenance.

Key Responsibilities

- Upgrade, implement, and maintain large complex regional communication systems
- Provide technical support for specialized systems and product applications
- Troubleshoot software-driven electronics, provision communication system infrastructure, and optimize RF and Broadband architecture
- Maintain, optimize, test, and document complex communications systems
- Develop solutions to difficult technical problems encountered during system maintenance, upgrades, or support issues

Requirements

- Strong knowledge of wired and wireless communication systems, including LAN, WAN, and RF systems
- Proficiency in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges
- Ability to perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application-related issues
- Strong self-management skills and ability to work closely with Motorola's customers and subcontractor community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
- Ability to read and understand equipment schematics and diagrams
- Proficient in use of various communications test devices and equipment, including system analyzers and power meters

Education and Experience

- 4+ years of experience with one or more of the following: LMR, IT, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience
- Bachelor's degree in Engineering or IT-related field, or Associates degree with 2+ years of experience

Benefits

- Incentive bonus plans
- Medical, dental, vision benefits
- 401K with company match
- 10 paid holidays
- Generous paid time off packages
- Employee stock purchase plan
- Paid parental and family leave
- and more

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic.

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