Housekeeping Public Space Attendant

4 weeks ago


Des Moines, Iowa, United States Atrium Hospitality Full time

Hotel Room Attendant Job Description

Atrium Hospitality is seeking a skilled Hotel Room Attendant to join our team. As a Hotel Room Attendant, you will be responsible for providing exceptional guest experiences by ensuring the cleanliness and organization of hotel rooms and public areas.

Key Responsibilities:

  • Clean and maintain hotel guest rooms, public areas, and laundry according to established protocols.
  • Remove all used and unused linen/terry from rooms, disinfect high-touch surfaces, and clean bathrooms.
  • Replace burned-out light bulbs, remake beds with clean linens, and replenish supplies such as drinking glasses and writing supplies.
  • Empty wastebaskets, transport trash and waste to disposal areas, and maintain cleanliness and organization in all work areas.
  • Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required.
  • Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen.
  • Make rounds through the halls to ensure public areas are disinfected, clean, and tidy.
  • Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines.
  • May be required to train newly hired associates and support on-going performance development.

Requirements:

  • Previous hotel housekeeping or other applicable cleaning experience.
  • Prior customer service experience.
  • Able to lift a minimum of 50lbs occasionally and 20lbs regularly.
  • Able to bend and squat repeatedly.
  • Able to walk and stand for the duration of the scheduled shift.

Benefits:

  • Daily Pay.
  • Significant Travel Discounts on Marriott and/or Hilton properties.
  • 401k Plans.
  • Medical Insurance.
  • Other property-specific benefits.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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