Customer Service Representative for Sustainable Dry Cleaning
7 days ago
We are seeking a skilled Customer Service Representative to join our team at Shaffer Dry Cleaning & Laundry. This is an exciting opportunity to work in a dynamic and environmentally friendly company that prioritizes customer satisfaction and employee well-being.
About the RoleThis full-time position involves providing exceptional customer service, resolving issues efficiently, and maintaining a clean and organized work environment. You will be responsible for processing customer orders, explaining our services, and communicating effectively with all departments.
Responsibilities- Taking care of customer inquiries and concerns in a timely and professional manner
- Providing accurate information about our sustainable dry cleaning services and procedures
- Updating customer records based on interactions in our Point Of Sale system
- Developing and maintaining a comprehensive knowledge base of our services and products
- Maintaining a tidy and organized workspace to ensure efficiency and productivity
- Fostering strong relationships with customers and colleagues through effective communication
- Previous experience in customer-facing roles, sales, or related fields
- Proficiency in using Point of Sale systems and mobile apps
- Strong interpersonal skills, with the ability to connect with customers and understand their needs
- Able to prioritize tasks, multitask, and work in a fast-paced environment
- Positive attitude, professional appearance, and excellent communication skills
- Ability to lift 45+ pounds, as needed
As a valued member of our team, you can expect a competitive salary range of $25-$35 per hour, depending on experience. We offer a positive work environment, opportunities for growth and development, and a chance to make a difference in our community.
Please note that this is a [insert location]-based position, and candidates must be available to work flexible hours, including afternoons and Saturdays. If you are passionate about customer service, sustainability, and working in a dynamic team, we encourage you to apply for this exciting opportunity.
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