Customer Service Representative

7 days ago


Abilene, Texas, United States KinderCare Education Full time

Job Description Summary: We are looking for a skilled Customer Service Representative to assist customers with inquiries, resolve issues, and provide product information. This role is ideal for someone with excellent communication and customer service skills.

Key Responsibilities:

  • Respond to customer inquiries via phone and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Participate in sales initiatives and promotions to drive sales growth

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks
  • Basic product knowledge and a willingness to learn
  • Strong problem-solving and conflict resolution skills

Preferred Qualifications:

  • Customer service experience in a retail environment
  • Basic computer skills and familiarity with sales software


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