Operations Director

1 day ago


Delray Beach, Florida, United States Chick-fil-A Full time
Director of Operations Job Description

A career at Chick-fil-A is a stepping-stone to a successful future in the world of business. As a Director of Operations, you will play a key role in leading a multi-million-dollar business, overseeing the daily operations of a Chick-fil-A restaurant, and driving results through effective leadership and team management.

Key Responsibilities:
  • Lead and develop a high-performing team of Team Leaders, Team Trainers, and Team Members
  • Maintain a clean and safe restaurant environment, adhering to EcoSure and Deloitte visit standards
  • Manage labor and food costs, ensuring efficient operations and maximizing profitability
  • Develop and implement strategies to improve customer experience, speed of service, and order accuracy
  • Collaborate with the Executive Director team to drive business growth and achieve company goals
Requirements:
  • Bachelor's degree
  • Strong leadership and interpersonal skills
  • Minimum 1 year of management experience

Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. As a Director of Operations, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business success.


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