Patient Access Specialist

3 days ago


Cambridge, Massachusetts, United States Lifelancer Full time
Job Description

We are seeking a highly skilled Patient Access Specialist to join our team at Lifelancer. As a key member of our US Patient Services team, you will be responsible for providing exceptional customer service and ensuring seamless patient access to therapy.

About the Role

This is a non-sales regional field-based position that reports to a Regional Manager. The ideal candidate will have experience working in rare disease patient care and case management, with a strong understanding of healthcare reimbursement models.

You will work closely with internal cross-functional partners, including Patient Services, Market Access, Field Sales, Strategic Accounts, Patient Advocacy, and Marketing, to facilitate and optimize patient care while supporting Alnylam's patient-focused vision.

Key Responsibilities
  • Patient Needs Assessment: Assess patients' needs and develop individual action plans that provide for the initiation and continuation of treatment with Alnylam products.
  • Access Barrier Minimization: Establish relationships and serve as a resource for patient access and product procurement, minimizing access barriers for patients.
  • Personalized Coordination: Communicate with patients and caregivers to facilitate personalized coordination of patient care.
  • Cross-Functional Partnerships: Leverage cross-functional partners on overall accounts and territory strategy to increase internal/external customer knowledge on payor policy and processes.
Requirements
  • Education: BS/BA or relevant four-year degree
  • Certification: PACs certification preferred but not required
  • Experience: 3+ years recent case management experience in the healthcare or pharmaceutical/biotech industry, with rare disease experience a plus
  • Reimbursement Knowledge: Comprehensive understanding of all aspects of reimbursement models, including Medicare A, B, C, and D
Salary and Benefits

The estimated salary for this position is $80,000 - $110,000 per year, depending on location and experience. Benefits include health insurance, retirement plan, paid time off, and professional development opportunities.



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