Customer Service Representative
7 days ago
We are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at Dunkin' - Cafua Management Company. As a valued member of our team, you will play a critical role in delivering exceptional customer service and creating a memorable experience for our guests.
Responsibilities:- Provide great guest service by greeting customers warmly, handling transactions efficiently, and addressing any issues promptly.
- Work collaboratively with colleagues to maintain a clean, fast-paced environment that meets our high standards.
- Prepare products according to brand standards using job aids when necessary.
- Fulfill the essential duties listed above.
- Communicate effectively with team members and supervisors.
- Demonstrate problem-solving skills to resolve guest issues on the spot.
We are a privately-owned Dunkin' Donuts franchise with over 200 locations across seven states. Our commitment to quality products, fast and friendly service, and a clean restaurant sets us apart from others in the industry.
We believe in fostering a People First culture where every team member feels valued and empowered to make a positive impact. If you share our passion for delivering exceptional customer experiences and are eager to grow with a dynamic organization, we encourage you to apply for this exciting opportunity.
Please note that as a successful candidate, you will be subject to eVerify to confirm your eligibility to work in the United States.
What We Offer:- A competitive salary range between $12.50 and $15.00 per hour, depending on experience and qualifications.
- A comprehensive training program designed to equip you with the skills and knowledge required to excel in your role.
- The opportunity to work in a fast-paced, dynamic environment with a talented team of professionals.
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