E-Commerce Operations Specialist

7 days ago


Plainfield, New Jersey, United States Children's Factory Full time
About the Role

We are seeking an experienced E-Commerce Marketplace Specialist to support our Sr. Manager in building a top-quality shopping experience and managing our online sales presence across various platforms, including Amazon and Wayfair.

Key Responsibilities
  • Assist in day-to-day management of Amazon and Wayfair Accounts, other marketplace sales channels, and agency partnerships.
  • Support day-to-day marketplace operations including reporting on weekly/monthly performance while progressing through larger projects in partnership with department manager.
  • Assist with weekly sales and operational reporting for Amazon and other marketplaces.
  • Partner with internal teams to monitor all e-commerce accounts daily to minimize account downtime, shipment delays, out of stocks, and any issues with content or pricing.
  • Work with company's Merchandising teams to ensure product listings are accurate and optimized with high quality copy, imagery, and videos.
  • Lead ad hoc projects to drive sales growth and improve operational processes for the e-commerce business.
Requirements
  • Familiarity with Amazon Ecosystem, prior experience in e-commerce operations, preferably in a similar role supporting Amazon and/or Wayfair accounts or sales account management experience or education strongly preferred.
  • Demonstrated experience managing shared data sheets in SharePoint and Google Docs.
  • Demonstrated ability to perform assigned tasks in Microsoft Excel, and some experience or ability to quickly learn the functions of ecommerce performance dashboards.
Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Variations of conditions may occur under certain circumstances.

About Us

At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education. We provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them.

Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education, and who want to make a difference in the world.

Children's Factory is proud to be an Equal Opportunity Employer Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.



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