Customer Service Team Lead

7 days ago


Sanders, Arizona, United States Bashas' Full time
Job Title:

Customer Service Team Lead

Job Summary:

As a Customer Service Team Lead at Bashas', you will be responsible for assisting the Store Team Lead and other assistant leads in management duties, while sharing responsibility for the store's operation and performance. You will direct the operations of the front end of the grocery store, ensuring an outstanding shopping experience for our customers.

Key Responsibilities:
  • Customer Service: Engage with customers through smiles and greetings, provide product information, and ensure a genuine thank you is always given.
  • Team Management: Create a store environment that members want to work in and customers want to shop in. Direct all operations on the front end of the grocery store, including working with courtesy clerks and cashiers.
  • Leadership: Serve as the leader of your department, an excellent role model, coach, performance evaluator, and trainer for your team.
Physical Demands:

Employees may occasionally experience the following physical demands for an extended period: standing, sitting, lifting and stocking (up to 50 lbs.), pushing, keyboarding, telephone use, walking, and bending.

Perks and Benefits:
  • Competitive compensation, paid weekly
  • Retirement benefits
  • Medical, dental, and vision insurance for yourself and eligible dependents
  • Tuition reimbursement for qualified courses
  • Scholarship opportunities for continued education
  • Store discount programs (10% off household groceries)
  • A fun work environment where you have the opportunity to nourish your community
Requirements:
  • Must be 18 years of age
  • Must be 21 years of age for any position that serves alcohol


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