Member Team Lead

3 weeks ago


Columbia, Missouri, United States Sam's Club Full time
Job Summary

As a Member Team Lead at Sam's Club, you will be responsible for overseeing the daily operations of our store, ensuring that our members receive exceptional service and that our store runs smoothly. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Supervise and train a team of associates to ensure they are providing excellent member service and meeting sales goals.
  • Assist with scheduling, recruiting, and hiring new associates.
  • Develop and implement processes to improve store operations and member satisfaction.
  • Communicate with members and associates to resolve issues and address concerns.
  • Monitor and maintain store appearance and organization.

Requirements
  • 6 months retail experience, including operating front-end equipment and providing customer service.
  • Must be 18 years of age or older.
  • Leading a front-end team and supervising experience a plus.

Benefits
  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • PTO, parental leave, family care leave, bereavement, jury duty, and voting benefits.
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

About Sam's Club

At Sam's Club, we offer a supportive and inclusive work environment that allows our associates to grow and develop their skills. We are committed to providing exceptional service to our members and to making a positive impact in our communities.


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