Automotive Parts Specialist
3 weeks ago
About the Role:
At Mike Savoie Volkswagen of Troy, we're seeking a skilled and customer-focused Parts Advisor to join our team. As a key member of our parts department, you'll play a vital role in ensuring our customers receive exceptional service and support.
Responsibilities:
- Provide prompt, courteous, and professional service to customers, ensuring their needs are met and exceeded.
- Develop accurate part quotes and communicate the value offered to customers.
- Document authorizations and finalize billing and invoices.
- Maintain contact with customers, both internal and external, and update status, progress, and changes.
- Build and maintain positive business relationships with customers, encouraging repeat business and ensuring complete satisfaction.
Requirements:
- Basic automotive and mechanical understanding, with a desire for personal and professional growth.
- VW experience is beneficial.
- Punctuality and reliability are essential.
- A team player with a focus on providing exemplary customer service.
- Ability to multitask and computer skills are essential.
- Satisfactory driving record with a valid driver's license.
- Willingness to submit to a pre-employment background check and drug screening.
We Offer:
- Competitive pay.
- Quality healthcare, including BCBS/BCN Medical (PPO and HMO plans offered) and a Company Sponsored Health Savings Account (HSA) Available.
- Dental and vision coverage.
- Life and AD&D insurance.
- Short-term disability insurance.
- Aflac.
- 401K with company match.
- Paid vacation.
- Professional sporting events company raffles.
- Company apparel program.
- Holiday and monthly birthday celebrations.
- Purchase discounts.
Why Join Our Team?
We're an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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