Clinical Care Coordinator Director

1 week ago


Crestview, Florida, United States Peoples Home Health, LLC Full time
Job Summary

We are seeking a skilled and experienced Clinical Manager to join our team at Peoples Home Health, LLC.

About the Role

The successful candidate will be responsible for overseeing the implementation, delivery, coordination, and supervision of home health services on a day-to-day basis. They will serve as a clinical and managerial resource for problem-solving and quality patient care.

Duties and Responsibilities
  • Servicing the Leadership Team
    • A member of the leadership team for Peoples Home Health.
  • Supervising and Mentoring Staff
    • Supervises clinical and patient care coordinators and a multi-disciplinary team of RNs, LPNs, Therapists, Social Workers, and CNAs ensuring daily delivery of quality patient care.
    • Selects, orients, and assigns work for direct reports.
  • Quality Assurance and Improvement
    • Responsible for monitoring and managing quality assurance data and performance improvement activities to assure compliance with all State, Federal, and accreditation guidelines.
  • Clinical Resource and Support
    • Acts as a clinical resource for clinicians and liaison between Intake Dept, Business Development Team, and Patient Care Coordinators.
    • Screens admissions, recertifications, and reassessments for appropriate plan of care.
  • Staff Management and Training
    • Monitors staff availability and ensures adequate coverage for patient assignments.
    • Possesses strong clinical skills to oversee assessment, implementation, and delivery of clinical treatments and procedures in a home environment.
    • Assists with interview and onboarding process for new team members.
  • Administrative Tasks
    • Reviews and approves physician orders and patient plan of care for clinical team members ensuring timeliness and accuracy.
    • Validates clinical documentation and visit notes are complete and reflect skilled care provided to receive reimbursement for services provided.
  • Regulatory Compliance
    • Demonstrates strong knowledge of Medicare Conditions of Participation, State regulations, and CHAP accreditation process.
  • Customer Satisfaction
    • Responsible to oversee and ensure customer satisfaction on a daily basis.
  • Training and Quality Improvement Activities
    • Performs on-site/field visits for staff education and supervision of new hires and existing clinicians for observation of clinical performance and training.
    • Coordinates quality improvement activities and staff education for new and existing clinicians/team members.
  • Record Keeping and Administration
    • Maintains rapport and cooperative working relationship with patients, families, co-workers, business development team, physicians, and external referral sources/vendors.
    • Represents the Agency in a professional manner and serves as a positive role model to foster integration of home health care into the community.


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