Client Support Liaison

4 weeks ago


Bensalem, Pennsylvania, United States RPI Philadelphia Full time

Unlock Your Potential with RPI Philadelphia

We are seeking a highly motivated and enthusiastic individual to join our Client Support Representative team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and promoting our company's innovative solutions.

Key Responsibilities:

  • Customer Engagement: Interact with potential customers to educate them on our clients' products and services, building lasting relationships through effective communication and interpersonal skills.
  • Strategic Partnerships: Collaborate with the Client Support Specialist team to develop strategies for achieving customer acquisition standards and sales goals.
  • Product Knowledge: Stay up-to-date on new products, services, and sales promotions through regular training sessions, ensuring accurate and timely information for customers.
  • Order Fulfillment: Complete customer orders efficiently and accurately, meeting the highest standards of quality and service.

Requirements:

  • 0-2 years of experience in a customer-centric role is preferred.
  • High School Diploma or equivalent.
  • College Degree is preferred but not required.
  • Strong ability to communicate effectively.
  • Aptitude for taking on multiple responsibilities with versatility.

Incentives:

  • Positive and diverse working culture.
  • Opportunities for career advancement.
  • Closures on all major holidays.
  • Travel opportunities and company events.
  • Consistent Schedule and job security.

About RPI Philadelphia:

We are a dynamic and innovative company dedicated to delivering exceptional client experiences. Our team is passionate about promoting positivity and diversity across departments and with our prestigious clients. We believe in recognizing and rewarding our employees' accomplishments and progress through promotions, compensation, and recognition.



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