Medical Practice Operations Manager

5 days ago


Charlotte, North Carolina, United States Private Medical Practice Full time
Director of Operations

We are seeking a seasoned and strategic Director of Operations to lead our Private Medical Practice in Charlotte, NC.

About the Role:

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in healthcare operations management. As a key member of our senior leadership team, you will be responsible for overseeing daily operations, enhancing the patient experience, and driving business growth.

Key Responsibilities:

  • Operational Excellence: Develop and implement operational strategies to optimize workflows, improve efficiency, and enhance quality patient care.
  • Staff Leadership: Recruit, train, and mentor a high-performing team, including front-office staff, nurses, and administrative personnel.
  • Financial Management: Collaborate with our CEO to manage budgets, monitor expenses, and drive profitability.
  • Patient Experience: Ensure a patient-centered approach across all touch points, from initial inquiry through post-procedure follow-up.
  • Compliance and Safety: Maintain compliance with federal, state, and local regulations, as well as industry standards for patient safety and confidentiality.

Qualifications:

  • Bachelor's degree in Healthcare Administration, Business Management, or related field (Master's degree preferred).
  • Minimum 5-7 years of experience in healthcare operations management, ideally within a cosmetic, plastic surgery, or specialty medical practice.
  • Strong understanding of healthcare regulations, financial management, and patient care standards.
  • Excellent leadership, interpersonal, and communication skills.
  • Proven track record in process improvement, team development, and revenue growth.

Compensation and Benefits:

  • Salary range $85,000 - $100,000 per year.
  • 10 paid days off annually.
  • 8 paid holidays per year.
  • 50% coverage of health insurance premiums.

About Us:

We offer a competitive salary, comprehensive benefits, and a positive work environment with opportunities for growth and development.



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