Medical Practice Operations Manager
5 days ago
We are seeking a seasoned and strategic Director of Operations to lead our Private Medical Practice in Charlotte, NC.
About the Role:
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in healthcare operations management. As a key member of our senior leadership team, you will be responsible for overseeing daily operations, enhancing the patient experience, and driving business growth.
Key Responsibilities:
- Operational Excellence: Develop and implement operational strategies to optimize workflows, improve efficiency, and enhance quality patient care.
- Staff Leadership: Recruit, train, and mentor a high-performing team, including front-office staff, nurses, and administrative personnel.
- Financial Management: Collaborate with our CEO to manage budgets, monitor expenses, and drive profitability.
- Patient Experience: Ensure a patient-centered approach across all touch points, from initial inquiry through post-procedure follow-up.
- Compliance and Safety: Maintain compliance with federal, state, and local regulations, as well as industry standards for patient safety and confidentiality.
Qualifications:
- Bachelor's degree in Healthcare Administration, Business Management, or related field (Master's degree preferred).
- Minimum 5-7 years of experience in healthcare operations management, ideally within a cosmetic, plastic surgery, or specialty medical practice.
- Strong understanding of healthcare regulations, financial management, and patient care standards.
- Excellent leadership, interpersonal, and communication skills.
- Proven track record in process improvement, team development, and revenue growth.
Compensation and Benefits:
- Salary range $85,000 - $100,000 per year.
- 10 paid days off annually.
- 8 paid holidays per year.
- 50% coverage of health insurance premiums.
About Us:
We offer a competitive salary, comprehensive benefits, and a positive work environment with opportunities for growth and development.
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