Branch Operations Specialist
5 days ago
Growing Financial Institution Seeks a Branch Ops Specialist to Drive Customer Satisfaction
We are seeking an experienced Branch Operations Specialist to join our team. This is a high-profile financial institution that requires excellent communication and presentation skills.
The ideal candidate will have at least 3-6 years of experience in managing branch operations, scheduling staff, and ensuring a positive customer experience. Key Responsibilities include:
- Scheduling branch staff to ensure adequate coverage
- Working with staff to deliver exceptional customer service
- Staying up-to-date with operational standards and procedures, reviewing all branch documentation to ensure policies and procedures are followed
- Addressing client account resolution questions
- Performing Teller duties as needed, including opening new accounts and other tasks
The successful candidate will have experience managing a minimum of 2 people and supporting branch managers with performance management situations and performance reviews.
This is a fantastic opportunity for career advancement in a centrally located office near the freeway. A Bachelor's or Associate's degree is preferred, along with strong numerical and technological aptitudes.
We offer direct hire positions with excellent benefits. We are committed to working with individuals with disabilities and consider qualified applicants regardless of their criminal history.
Company OverviewActOne Group, founded by Janice Bryant Howroyd, is a global workforce management company dedicated to connecting great companies with outstanding talent. With over 17,000 clients and 2,800 employees across 33 countries, we provide corporate HR initiatives to local and global markets.
Mrs. Howroyd, a North Carolina native, has led her teams to build business success based on connecting great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives has earned her numerous professional and philanthropic recognitions.
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