Strategic Operational Advisor

2 days ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
About St. Jude Children's Research Hospital

St. Jude Children's Research Hospital is a world-renowned pediatric research hospital dedicated to advancing cures and means of prevention for pediatric catastrophic diseases through research and treatment. With a diverse global patient population and workforce, the hospital values diversity, equity, and inclusion.

Principal Operational Strategy Advisor Job Summary

The Principal Operational Strategy Advisor plays a vital role in optimizing processes and improving performance within the Information Services department at St. Jude Children's Research Hospital. This position involves analyzing complex data to drive strategic decision-making and enhance operational efficiencies while collaborating with cross-functional teams.

Main Responsibilities
  • Analyze and interpret complex data to provide strategic insights and recommendations to support decisions across multiple teams within the Information Services department.
  • Collaborate with cross-functional teams to identify opportunities, assess risks, and develop data-driven solutions that enhance operational efficiencies, service delivery, and customer experience.
  • Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
  • Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy, and translate findings into actionable recommendations for the organization.
  • Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
  • Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
  • Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes, and identify areas for improvement and provide recommendations to enhance operational efficiency.
Requirements
  • Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
  • 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
  • Highly prefer 8+ years of progressive experience working with Information Technology Operating Models or Healthcare Operations.
  • Proven ability to apply quantitative reasoning skills to approach complex problems systematically, breaking them down into manageable components, and applying logical reasoning to find solutions.
  • Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.
  • Strong foundation in statistical analysis, machine learning, data modeling, and data visualization.
  • Proficiency in statistical analysis tools and financial modeling software.
  • Solid understanding of business strategy and familiarity with IT operating models is strongly preferred.
  • Excellent communication skills, both written and verbal, with the ability to present complex information to technical and non-technical stakeholders.
  • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to work collaboratively in a team environment and build relationships with stakeholders at all levels.
Benefits

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and takes into account factors such as skill sets, experience, and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current salary range is $104,000 - $186,160 per year for the role of Principal Operational Strategy Advisor.



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